Terms of service

Service and eligibility

intelFox provides research software for professional investigators, analysts and organisations. It supports lawful research using public sources and material you are authorised to process. It does not provide legal advice, certify findings, or replace human investigation.

Plans and payment

Live billing is disabled. Launch pricing and purchase terms will be decided after the pilot; any prices shown in the development account screen are provisional. No paid access opens until the operator approves the offer, payment processing and final terms.

Organisation billing does not provide shared access to another analyst’s cases. The initial pilot uses individual workspaces.

Trials

Trial onboarding is currently closed. You may contact us to register pilot interest; an enquiry does not create an account or start a trial. Any future trial terms will be agreed before access is granted.

Acceptable use

Use the service only for lawful, authorised research. Do not use it for harassment, stalking, unlawful surveillance, credential theft, unauthorised access or discrimination. Do not resell access, share named-user credentials, bypass protective controls or deliberately exhaust service capacity. Unlimited usage means no metered platform usage charge; technical concurrency, source availability and abuse controls still apply.

Your information and findings

You retain rights to material you supply and are responsible for having permission to process it. You authorise processing needed to provide the service, including configured third-party AI and search providers as described in the privacy policy. Verify original sources before relying on or publishing findings. A label such as PROTECTED is not an accreditation or approval to upload classified information.

Availability, cancellation and rights

External sources and AI providers may change or become unavailable. No particular investigation outcome is guaranteed. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable Australian Consumer Law rights. Refund enquiries follow our refund policy.